Jul 30, 2019 • 35M
How a New Salon is Nailing the Manicure Experience for Professional Women
Scott Kitun is joined by a rotating cast of tech and media personalities to break down the latest in startupland.
Kim Marsh, COO of ezza nails, sits down with Scott Kitun at WGN Radio. Kim and her co-founder Ale Breuer are both products of Teach for America and the University of Chicago Booth School of Business. Their mutual obsession with the minute details has helped them gain a deep understanding of their nail salons’ customers. That means they can provide better customer care and more relevant services, while also putting together a long-term strategy that’s set to chip away (pun intended!) at the multi-billion dollar nail salon industry.